Privacy Policy for Hillsborough Fire Equipment, LLC

Updated 9-11-24

At Hillsborough Fire Equipment, LLC (“we,” “us,” or “our”), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, products, and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and other contact details.
  • Technical Information: IP address, browser type, and operating system.
  • Usage Information: How you interact with our website, services, and any communications we send.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services.
  • Respond to your inquiries.
  • Process orders and payments.
  • Send service updates, reminders, and important notifications.
  • Provide marketing communications, where applicable.

3. SMS Notifications and Marketing Communications

By providing your mobile phone number and opting in, you consent to receive SMS notifications, alerts, and occasional marketing communications from Hillsborough Fire Equipment, LLC. Message frequency may vary depending on your interactions with us.

  • Message Frequency: Message frequency varies based on your interaction with our services.
  • Message & Data Rates: Standard message and data rates may apply based on your mobile carrier.
  • Help and Support: For assistance, you can text HELP to (813) 758-9118.
  • Opt-Out: You may unsubscribe from SMS notifications at any time by replying STOP. After opting out, you will no longer receive SMS communications from us unless you re-enroll.

4. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, access control measures, and secure data storage.

5. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • To trusted service providers who assist us in operating our website and services, provided they agree to keep your information confidential.
  • When required by law or to protect our legal rights.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and gather information about visitors to our website. You can choose to disable cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccuracies in your personal information.
  • Request the deletion of your personal information under certain circumstances.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.

9. Contact Us

If you have any questions regarding this privacy policy, you can contact us at:

Hillsborough Fire Equipment, LLC
Phone: (813) 758-9118